Why Cloud Computing is The Right Choice for Your Hospitality Business?

Hospitality industry undergoes rapid turbulence as it needs to adapt itself to the constantly evolving lifestyle trends. Customers look for more convenience and prefer those organizations who pamper their needs the most. Economy is tough on the hospitality industry and with a huge competition in the market; it has become more difficult to survive. Cloud computing offers a cost-effective solution to hospitality businesses while minimizing risk and increasing scalability.

With cloud computing, hospitality industries experience a higher return on their investments and allow them to experiment more on newer technological aspects that focus on customer retention and appreciation. Cloud computing services make applications run faster and considerably less expensive for a low monthly subscription or an annual fee. It completely eliminates the need of investing heavily on expensive hardware and thereby reducing the financial risks associated with maintaining the infrastructure. Moreover, the cloud keeps your data secure by offering added protection from hackers which reduces the risks of a security breach. There are automatic updates at virtually no cost which means added convenience for users.

Specifically, for the hospitality industry, the cloud provides a platform that eases human resource management, inventory tracking, ordering, processing orders, and providing point-of-sale facilities.Additionally, the cloud allows faster reservations, promotions, loyalty rewards, and customer feedback. It is a package that serves the complete processes of the hospitality industry and ensures reliability while providing business owners the time to look into core business operations and plan for expansion or diversification. Cloud can accommodate unplanned expansions too and is simple to use.Regardless of all these features, cloud services ensure that the staff and consumers have the relevant information on their fingertips which builds trust in them and hence prospers business. 

Hospitality industries are progressing with the advent of cloud computing solutions for their businesses and as a result many cloud computing service providers are flooding in with appealing plans. However, it is important to make a rational choice and hire the services of a reliable cloud computing solutions provider. Net Activity Inc. has been in the industry for more than 15 years and has technical expertise that has delivered proven benefits to many industries in Ohio and across the United States. To know more about our service offerings, please visit http://www.netactivity.us/who-we-help/hospitality or contact us at 888-545-5346.

Source - http://www.netactivity.us/blog/cloud-computing-right-choice-for-hospitality-industry/

Give Premium Features to Your Business Using VoIP Phone Services

VoIP Phone Services – Must Know Facts

Businesses – small or big are making a move towards using VoIP phone services over the traditional phone systems. The voice over internet protocol business phone systems leverage powerful features that can benefit businesses to a large extent. There are many commonly known features such as call waiting, voicemail, call forwarding, toll free numbers, and remote operation. Apart from these, there are some other premium features your business can benefit from. Have a look at these awesome features that would boost your business operations.

Analog Door Phone

VoIP ensures safety at your office entrance as it allows a two-way call with visitors and unlocks the door with the phone only if they seem worthy.

Follow Me/Find Me Call Routing

There is an option for mobile users that you can create a list of numbers where you can be found like office/home such that you have your office phone ring twice but on the third ring your cell phone starts ringing and then on the fifth, your home phone.

Play Music on Hold

If the company has to place clients on hold, this feature is very important as there is nothing worse than the elevator’s noise or silence. Businesses can even promote their offers while the customers hold their line when it is being transferred to respective executives.

Voicemail to Email Transcriptions

This feature alerts you by allowing the transcription of your voice mail messages to your email address or as text to your phone.

Bandwidth Utilization

A managed VoIP solution provider allows you to view and track data usage over a period of time. You also get inbound and outbound call reports and estimate hours invested and costs of the calls made using VoIP.

Coaching Tools

On-the-call training is possible with the new and innovative VoIP features that allow training and monitoring employees on their phone performance. There are two options available: whisper and barge. Whisper allows you to provide tips and information needed to your employees when they are on call with the client without letting the client know while barge is a feature that allows you to listen to the conversation between the employee and client without interrupting.

Auto Attendant

Make your business look more professional and impressive by allowing them to choose an appropriate extension. It is like getting an electronic receptionist for your business!
And there are many… VoIP allows you to portray a highly professional business that customers like to deal with and businesses like to partner with. Net Activity, Inc. is teamed with trained professionals who have been in the business of setting up VoIP phone systems since 2002. You can call Harry Bhatia at 888-545-5346to discuss further.

Article Source - http://www.netactivity.us/blog/give-premium-features-business-using-voip-phone-services/

When the VoIP and IoT Come Together…

The Internet of Things is a mature term now. While we are used to using the internet, human intelligence often tries to bring material things like phones, desks, cars, etc. into the internet world. It allows us to connect better to the everyday appliances with the internet to give us a cleaner, smarter and a better world. With sensors attached to them, objects can communicate with the data from the internet to provide an improved functionality.   

The introduction of IoT, is on the verge of changing how enterprises and individuals use voice over IP (VoIP).  Although VoIP technology has gained popularity as an alternative to the traditional phone systems, the IoT provides a new platform of opportunities.

Designing a Smart Office: IoT and VoIP together can help businesses improve their efficiency and performance significantly. For example, you can make equipment communicate or alert business people by a simple text or email when it needs maintenance. Or individuals can create a complete digital office from home by creating a smart home.

Better Mobile and Wi-Fi Access: The IoT will provide better Wi-Fi technology options, including improved softphones and unified communications options.

Enhanced VoIP Security: With IoT, the potential of VoIP phone devices as a threat vector for malicious hacker and distributed denial-of-service attack will raise automatically.

Here are a few examples of IoT and VoIP Collaboration

• Set calendars to notify you via your VoIP phone about an upcoming event
• Program smart phone messages to automatically drop into your email via VoIP phone service
• Notify you for a service on your way past a specific mechanic you use. On accepting the alert, your VoIP phone system alerts your car the mechanic’s address to your GPS, and confirms a calendar event of your visit to the mechanic.

Collaborating VoIP with IoT requires a well-thought strategic planning by businesses due to security and privacy issues. VoIP service providers are finding more useful ways to expand digital services into traditional industries. To know more details on how your business can benefit from this collaboration, contact Harry Bhatia at 2165035150 X 206.

Source: http://www.netactivity.us/blog/when-the-voip-and-iot-come-together/